WARRANTY CLAIMS & RETURN POLICY
7 Day Return.
Want to return something? No problem! You have 7 days from the date on which the product was delivered to you. Use our hassle free method to return.
Typically a company representative will reach your home to pick up the items to be returned. In rare cases, you might need to return items directly to us. Product should reach us on our address within 15 days. Our address is:
Envent World Wide Pvt Ltd
22A, Ground Floor, Block B1,Sec -49
Sohna Road, Spaze-Itech Park, Gurgaon-122018
Tel: +91 8860022600 , 18008434333
We love you for keeping the following in mind to make use of our return policy:
Item(s) must be in their original, unused condition, and returned within 7 days of receipt in the original box.
In case you receive
A faulty/defective product
A physically damaged product
You are unhappy with the product quality
The product is different from description on the website
Contact us within 48 hours from the time of delivery. You can mail us to email@example.com or call on +91 – 8860022600
If the delivered product falls under any of the above mentioned cases, we request you to write us at firstname.lastname@example.org within 7 days of receipt of your order. We’ll arrange for pickup of your package within 4 working days of receipt of your request through one of our courier partners.
Original barcodes, tags, labels, product, and brand packaging should not be tampered with.
Sachets/ packets accompanying the box should not be opened/ tampered with.
All refunds for products returned in accordance with our return policy are made to My Account >> Order History >> Click on “View” button of the order you want to refund >> Click on the “” button and fill the details.
Refunds would be made only after we have verified the returned product and the compliance with the terms of our return policy.
The terms “we”, “our” or “us” refer to Envent World Wide Private Limited.